To see what permissions you need see the User mailboxes entry in the Recipients Permissions topic. On the Add a mailbox page type a name for the shared mailbox in the Name field.

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In the admin center go to the Groups Shared mailboxes page.

How to add shared mailbox. To grant Full Access or Send As permissions click the Add users button and then select or search the users you want to grant permissions to. A mailbox alias is automatically created in the Email field but you can change the alias if you like. The Shared Mailbox page will appear on the screen select Add a mailbox.
On the Shared mailboxes page select Add a mailbox. Confused about which permission to use. However if it doesnt work for you then you can add it manually by following the below steps.
Click Account Settings and then select Account Settings from the menu. Then the wizard chooses the email address but you can edit it. In the Add shared folder dialog box type the name or email address of the shared mailbox and.
Click on the Sign in with another account link to logon to a Shared Mailbox for which you have Full Access permissions with your own credentials. Go to File Account settings Account settings click on the primary mailbox click Change click More Settings click Advanced and click Add to add an additional mailbox Enter the name of the mailbox then click OK Next Done Close and then restart Outlook. Click on New to create a new email account.
Click Create to save your changes and create the shared mailbox. If you have multiple accounts in Outlook Mobile select the account that has permissions to access the shared mailbox. Account Settings Account Settings see image below 2.
Right-click your primary mailbox in the left navigation pane and then choose Add shared folder 3. For information on limitations automapping and getting your users set up see Create a shared mailbox. Tap the Add Account button in the left navigation pane then tap Add a Shared Mailbox.
Start MS Outlook and go to the File tab. Enter a name for the shared mailbox. Use the EAC to create a shared mailbox.
Select Add a mailbox on the Shared mailboxes page. In the new Shared Mailbox page provide a new name to the Shared Mailbox. Enter a new name or add another alias.
If you have multiple accounts in Outlook Mobile select the account that has permissions to access the shared mailbox. Select the shared mailbox you want to edit and then select Edit next to Name Email Email aliases. You will be prompted by the familiar Add New Account wizard.
Once you find the desired mailbox click OK Apply and Ok again. In the Add shared folder dialog box type the name or email address of someone who has shared a mailbox with you and then click Add. The article above explains how you can add those so I wont bother with the details.
Click From in the message and change to the shared email address. For Exchange on-premises mailboxes right-click the name of your primary mailbox such as Molly Dempsey in the left navigation pane and then choose Add shared folder. Click on File tab in the top left.
Enter anything you want for the name of the Account and fill in the email address of the shared mailbox. Once the relevant permissions have been assigned go to Outlook File Add Account. Type the shared mailbox address into the E-mail Address field and leave all the other fields blank then click Next.
Create a Shared Mailbox First sign in to Exchange Online Admin Center and go to Groups then click Shared Mailboxes. You need to be assigned permissions before you can perform this procedure or procedures. Once the authentication has completed the Shared Mailbox will be added as an additional account with your own credentials.
If you want to change the primary email address your mailbox. If you dont see your shared email address choose Other email address and then type in the shared email address so its not in the dropdown and one needs to type the address every time. The mailbox should appear beneath your Inbox in the Outlook client.
Shared mailboxes take some time to appear in the Outlook folder pane. In the Add Mailbox dialog box enter the name of the Shared Mailbox or enter a unique word that is part of the Shared mailbox name to help you limit the search but help you find the mailbox youre looking for. Select Email Account and then click Next.
In the Groups section select the Shared Mailboxes page. After the account setup process completes the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android. Open Exchange Admin Center and go to Groups.
When youve named the shared mailbox select Add. In the Email the field provides a name that will be associated with your domain name. Under the Next steps section click the Add users to this mailbox link.
Tap the Add Account button in the left navigation pane then tap Add a Shared Mailbox. In the admin center go to the Groups Shared mailboxes page.

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